Privacy policy

This policy explains, concisely and in plain language, how MUZIX GROUP Kereskedelmi és Szolgáltató Kft. (Muzix Group Ltd., “the Company”) processes your personal data as a visitor to muzixgroup.com. It is based on Article 13 of Regulation (EU) 2016/679 (General Data Protection Regulation, “GDPR”). The Hungarian version is authoritative.

1. Controller

Name

Muzix Group Ltd. (registered name: MUZIX GROUP Kereskedelmi és Szolgáltató Kft.)

Registered office

21 Forgách Street, 1139 Budapest, Hungary

Company registration number

01-09-193954

EU VAT number

HU25000760

Email

kapcsolat [at] muzixgroup.com

2. Our principles

We process personal data lawfully, fairly and transparently; we collect it only for specified, explicit purposes and only to the extent necessary; we keep it accurate; we store it only as long as needed; and we protect it with appropriate technical and organisational measures (Article 5 GDPR). We only process data that you give us, or that is technically generated when you view the website.

3. The contact form

What happens?

Your message is forwarded by email to the kapcsolat@muzixgroup.com mailbox, from which we reply. The website does not store the message.

Data processed

name, email address, selected topic, message text and the time it was sent.

Purpose

answering your enquiry, staying in contact and – if you ask for it – preparing a proposal or cooperation.

Legal basis

your consent, given with the form’s checkbox (Article 6(1)(a) GDPR); where your enquiry aims at concluding a contract, steps taken prior to entering into a contract (Article 6(1)(b) GDPR).

Retention

1 year after your enquiry is closed; if a contract results, in line with the rules applying to that contract, at most until the end of the general civil-law limitation period (5 years). You may withdraw your consent at any time; we then delete the data unless the law requires us to keep it.

Who has access?

the Company’s staff handling your enquiry and the processors listed in section 6.

Providing data is voluntary, but we cannot reply without a name, email address and message. Please do not include personal data in your message that is not needed for your enquiry.

4. Visiting the website (server logs)

What happens?

Like every web server, our hosting server keeps a technical log when the website is viewed.

Data processed

IP address, time of visit, address of the page viewed, browser and operating system type.

Purpose

secure and proper operation of the website, detecting attacks and errors.

Legal basis

the Company’s legitimate interest in operating the website securely (Article 6(1)(f) GDPR).

Retention

access logs are kept until the end of the current month and then deleted automatically; error logs are rolling, with older entries overwritten.

We do not use this data to identify you, and we do not combine it with other data.

5. Cookies

The website does not use analytics, marketing or social media tracking cookies. Fonts and videos are served from our own hosting, so viewing them sends no data to third parties. Details: Cookie notice. Links on the website (such as our webshops, review platforms and social media) only open when clicked; data processing there is covered by the notice of the respective site.

6. Processors and transfers

Hosting provider

A2 Hosting, Inc. (hosting.com), P.O. Box 2998, Ann Arbor, MI 48106, United States – website hosting; the server is located in Amsterdam (Netherlands).

Email provider

Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland (Microsoft 365) – delivery and storage of form messages in the Company’s mailbox.

As the hosting provider and Microsoft’s parent company operate in the United States, data may be accessed from outside the European Economic Area. Such transfers rely on the safeguards required by Chapter V GDPR: for the hosting provider, the standard contractual clauses adopted by Commission Implementing Decision (EU) 2021/914; for Microsoft, the EU–US Data Privacy Framework and standard contractual clauses. The hosting provider’s list of sub-processors: hosting.com/legal/subprocessors.

We do not sell your personal data or pass it to third parties for marketing. We disclose data to courts, prosecutors or authorities only to the extent required by law.

7. Data security

The website is served over an encrypted (HTTPS) connection. Only authorised staff can access personal data, in password-protected systems. Data transmission over the internet can never be considered fully secure; we do everything we can to protect the data we receive against unauthorised access, alteration and loss.

8. Your rights

Under Articles 15–21 GDPR you have the right to:

• ask whether and which of your data we process (access);
• have inaccurate data rectified;
• have your data erased, or its processing restricted;
• object to processing based on legitimate interest;
• receive the data you provided in a machine-readable format, or have it transmitted to another controller (portability);
• withdraw your consent at any time – without affecting the lawfulness of processing before the withdrawal.

You can send your request to the email address above or by post. We reply without undue delay and at the latest within one month; where justified, this may be extended by two further months, of which we will inform you. Information and action are free of charge.

9. Remedies

If you feel your data has not been handled properly, please contact us first so that we can resolve the issue quickly. You may also lodge a complaint with the Hungarian supervisory authority, or with the data protection authority of your EU country of residence:

Authority

Hungarian National Authority for Data Protection and Freedom of Information (NAIH)

Address

Falk Miksa utca 9–11., 1055 Budapest, Hungary

Postal address

1363 Budapest, Pf. 9., Hungary

Phone

+36 1 391 1400

Email

ugyfelszolgalat@naih.hu

Website

naih.hu

You may also take legal action in court; in Hungary, proceedings may be brought, at your choice, before the regional court of your place of residence or stay.

10. Applicable law

• Regulation (EU) 2016/679 (GDPR);
• Hungarian Act CXII of 2011 on informational self-determination and freedom of information (Infotv.);
• Hungarian Act CVIII of 2001 on electronic commerce services (Ektv.);
• Hungarian Act C of 2003 on electronic communications (Eht.);
• Hungarian Act V of 2013 on the Civil Code (Ptk.).

11. Changes to this policy

We update this policy when our data processing changes; the current version is always available on this page.

Effective from 1 November 2026.